Frequently Asked Questions...
What is your cancellation policy?
For private classes: 24 hour notice for adults, 10 am same day for children. So, when you cancel your attendance with notice, your payment will then be credited to the next class.
For group classes: no credit for cancelling, but we can book a max of 2 make up classes on a different day to keep you up to date.
Can we start anytime?
You can start your private classes at any time.
I want to join a class that already started, what can I do?
To catch up to a group class after it starts, you can either book one or more private tutoring sessions ($35 per session) or study on your own & do all the homework assigned up until that point (no charge for the homework!). Out of respect to the other students, we will not revisit learning from past weeks, unless it is requested by the entire group.
Do you follow a book? Do I have to buy it?
We do use the "Living Language Spanish" book for exercises, that is until we finalize our own workbook! You are more than welcome to purchase it at the store.